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Policy
Matters
The Electricity and Gas Complaints Commission
is committed to working with electricity and gas member companies,
government and community agencies to identify and address
systemic issues.
2008 Submissions
Ministry of Economic Development: Submission
on the Draft GPS on Gas Governance, February 2008
2007 Submissions
Electricity Commission: Approval
of Consumer Complaints Resolution Systems, March 2007
2006 Submissions
Ministry of Consumer Affairs: Redress
& Enforcement Provisions of Consumer Protection Law, June
2006
Gas Industry Company: Compliance
& Enforcement Arrangement in the NZ Gas Industry, May 2006
Gas Industry Company: Gas
Levy Proposal, May 2006
Telecommunications Carriers' Forum: Telecommunications
Dispute Resolution Scheme Preliminary Outline and draft
Customer Complaints Code, January 2006
2005 Submissions
Gas Industry Company: Options
for Consumer Contract Arrangements, November 2005
Gas Industry Company: Options
for Switching Arrangements for the NZ Gas Industry, November
2005
Ministry of Consumer Affairs: Industry-Led
Regulation, October 2005
Electricity Commission: Guidelines
to Assist Low Income Domestic Consumers, August 2005
2004 Submissions
Electricity Commission: Model
Retail Contracts, October 2004
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