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Welcome to the Office of the Electricity and Gas Complaints
Commissioner New Zealand
We offer a free independent dispute resolution
service for complaints about your member electricity and gas
lines and retail company in New Zealand. Check
here to see if your company is a member. We facilitate
the resolution of complaints once the complaint has reached
deadlock.
We explain how to
make a complaint and our clear process
provides an easy step-by-step approach to get your complaints
heard. The Electricity and Gas Complaints Commissioner
leads an excellent team that is
here to respond to enquiries and complaints.
We also like to keep everyone up-to-date
with news and want to make sure you
are kept informed about the latest decisions
reached by the commissioner.
If you have any questions then contact
us or check out our Frequently Asked
Questions, which is packed full of useful information.
We can also offer advice as to any other
action a consumer may take.
Click the underlined links for
Information about the Commission in Chinese
(汉语),
Korean (한국어), Maori or
Samoan.
Last Updated: 29 January
2010
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