In the news
A new study shows households looking to find ways to make savings could benefit from using prepayment metering
Million-dollar plus salaries for the bosses of energy companies are on the rise as Kiwis feel the winter chill and associated soaring power bills.
Pensioners and young families in Otago are struggling to settle their power bills, social services staff say.
Recent case notes
|48771||2014||Customer service - poor attitude - Billing - back bill - disputing back bill - Switch - error - wrong site||Settled|
|48107||2014||Customer service - poor attitude - Disconnection - Vacant premises||No further investigation|
|44622||2013||Supply - surge - damage||Recommendation - not upheld|
|42901||2013||Customer service - poor attitude||Settled|
|39075||2013||Meter - fault - compensation||Recommendation - upheld|